KLM Review

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KLM go to www.klm.com
2.2 stars
Average rating for this product is: 2.2 out of 5

From 2 ratings and 73 reviews

Thumb down 42% of users recommend this product

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Jteye's Review of KLM

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    Leeds UK to Accra Ghana
  • Flight on time?
    0 stars
  • Comfort on flight
    1 stars
  • Flight Date
    March 2009
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    1 stars
Good Points

have travelled with KLm before and i wrongly though they were prompt, excellent customer service etc not until recently


General Comments

A huge letdown by KLM I was to take off on sunday 8-Marc-09 from leeds Bradford airport, only to reach there and be told there were technical faults with plane which is being sorted out.

Scary isn't it when your about to fly. checked in and paid for extra luggage, then turned out that we couldn't fly on the day. paid our taxi fare back home to fly next day

arrived checked in and and my extra luggage was alot less than day before so was due a refund which i,m still chasing. 3 hr delays and we were eventually put unto next available flight as the 'tech prob' still not sorted!

missed connecting flight from Amsterdam and had to wait 5 hrs for another flight. offereed 10 euros for lunch - yes only 10 euros and i only arrived my destination next day.


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