Riviera Travel, 4 Day Tour to Krakow Review

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3.1 stars
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marym88's Review of Riviera Travel, 4 Day Tour to Krakow

17th Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Board Basis
    Not supplied
  • Accommodation
    0 stars
  • Food
    0 stars
  • Location
    0 stars
  • Date of stay
    May 2008
  • Tour Operator
    Not supplied
  • Customer Service
    0 stars
  • Resort
    0 stars

Booked for four days in Krakow with Riviera Travel, first dates were changed to two days later, and what was a 9am flight time was changed to a later time, then last week, the time of the flight was changed to after 5 pm which meant arriving at the Krakow hotel late evening and making the holiday a three day one not four. Despite cutting the tour by almost eight hours, the company refused to return our £50 deposit for each person booked.

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