Tesco Photo www.TescoPhoto.com Review

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0.3 stars
Average rating for this product is: 0.3 out of 5

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HadToComment's Review of Tesco Photo www.TescoPhoto.com

13th Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Canvas Print 75cm x 50cm - £58
  • Customer Service
    1 stars
Good Points

Fast turnaround.
Good quality materials.
Secure postage.


Bad Points

I ordered a canvas. The colours were appalling.
Image far too bright - almost bleached out in some areas.
Did not match the original colour managed picture at all.
Customer services - next to useless for technical help.


General Comments

Very unsatisfactory.

I asked Tesco Photo technical questions about image format, size, colour management support etc PRIOR to placing my order.
The questions were never answered satisfactorily - but I thought I would give them a chance and place an order.
The results were rubbish!
Currently trying to get someone to talk to me about either refunding my £60 costs or re-doing the print with some attention to colour quality. - Banging my head against a wall at the moment.

My advice - steer clear - go to someone who knows about the service they are providing.

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