Guest's Review of Fitness First
13th Mar 2009
Overall Rating
- Value for money
Wide range of equipment and good variety and number of classes.
General Comments
I generally like the Fitness First club since I have been a member (jan 2009). There are lots of machines and classes. And staff are warm and welcoming. But when things go wrong their customer services, beyond the branch, did not help. I mean, I was overcharged after the first payment and when I rung the number, the staff had no idea how things work. So they took my details for someone to contact me but no one ever does. I ring again and the same happens. So I sent emails and no one responded. Real shame that a big company like this seems to me to have prehistoric customer services. I would rate it as the worst.
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Web Links
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