Simply Fitness Equipment www.simplyfitnessequipment.co.uk Review

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0.8 stars
Average rating for this product is: 0.8 out of 5

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natalieshauna's Review of Simply Fitness Equipment www.simplyfitnessequipment.co.uk

12th Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    Cross Trainer £125 (reduced from £18
  • Customer Service
    0 stars
Good Points

Cross Trainer delivered quickly!


Bad Points

Lack of communication.
Poor product quality.


General Comments

I ordered a cross trainer from simplyfitnessequipment.co.uk which arrived pretty quickly.
Easy to assemble, seemed a good product until it broke after 2 months!
Called to report fault, advised someone would call me back, called them 3 more times before a service engineer rang me to say it sounded like a tricky problem to fix on the machine and they would need to speak to someone about what to do.
After another few days and no contact I rang them again, they told me they would refund my money .
Anyhow, after another week and no refund I called again. This time advised that they thought it had been processed and now needed to speak to accounts to see what happened and they would call back.
Still waiting....

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