written by on 10/03/2009
excellent back up by mercedes after sales, all warranty repairs done without quibble. Dedicated service representetive who follows the car from coming in to going out. I did find on my 4th set of driver seat belts that the ratchet has failed to work on a number of occassions. Also had rear suspension problem 4 times on my car since i had the vehicle from new. But apart from this I would consider another Mercedes A class mostly because the good outweighs the bad and the customer service has been amazing
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