someshj1577's Review of Buy Online Pet Shop www.buyonlinepetshop.co.uk
9th Mar 2009
Overall Rating
- Value for money
- Ease Of Navigation
Absolutely none what so ever.
General Comments
Like others' experiences noted in this review, I too have had a very unpleasant experience with the 'Buy Online Pet Shop' company. I ordered two dog coats from them and received them promptly enough, but I had to return one of them because it wasn't the right size. I contacted them for the returns address, which I got fairly quickly and sent them the unwanted coat back as instructed. This was in early January. It is now March and they still haven't given me a refund despite their assurance via e-mail that a refund will be "given shortly". I have written at least 12 e-mails and left about an equal number of voice-mails, but no response yet.
Regards,
Somesh.
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