Norton AntiVirus 2004 Review

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Norton AntiVirus 2004
1.5 stars
Average rating for this product is: 1.5 out of 5

From 3 ratings and 11 reviews

Thumb down 18% of users recommend this product

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murrayzz1's Review of Norton AntiVirus 2004

8th Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Set Up
    0.5 stars
  • Time Software Used
    Over 1 Year
  • Ease of Use
    4 stars
Good Points

None


Bad Points

Slow, hogs resources, worst customer service I've come across


General Comments

I had NAV 2004 on my machine, when the licence expired I paid for another year's subscription, but the licence key would not work.

After going round and round in circles on the Norton website, in my opinion one of the worst designed websites, you'll ever find, I finally managed to find contact details. I found the site seems designed to make talking to a human as difficult as possible.

When I did call the support centre, they told me that they had stopped supporting the product, and to get support I would have to upgrade to the next edition! I was unwilling to do this on principle, and asked them to refund my subscription fee but they refused.

I would never buy another Norton product.

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