Seatwave - www.seatwave.com Review

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Seatwave - www.seatwave.com
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  • Selection of tickets available

  • Ease of ordering

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Guest's review of Seatwave - www.seatwave.com

“I've sent away for three tickets to the Britney Spears...”

☆☆☆☆☆

written by on 08/03/2009

I've sent away for three tickets to the Britney Spears concert in June at the O2 from Seatwave, and this was in January and we still havn't received them. I dont understand how some people manage to receive tickets the day after they are ordered and yet we are told we MAY receive them 48 hours before the event! The tickets were expensive and we still have to organize going down to London and staying there, so far I've not had a good experience with this site!

  • Not Set! Not Set!

    Event

  • Selection of tickets available

  • Ease of ordering

  • High

    Booking fee

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Ttscot's Comment

Written on: 09/03/2009

From Tom at Seatwave: I'm sorry to hear of your frustration regarding the delay for your Britney Spears tickets. I'm afraid the large difference in experience between buyers as to when they receive their tickets is very much driven by the issuing of tickets by venues. It is great when buyers purchase and our sellers have the tickets to immediately dispatch, but this is not always the situation. The O2 generally only print tickets a couple of weeks before the performance, but certain batches can be later than this. If it is any comfort, none of our Britney Spears orders have yet been delivered.
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<br/>However I can re-assure you that you are covered by our dual guarantees, Ticket Integrity and Ticket Cover.
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<br/>I wish I could give you a more definite answer regarding the precise timing of your tickets, however I don't want to imply a timescale we couldn't deliver to.
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<br/>If you wish to discuss this further, please contact our support teams and let them know you want to speak to me.

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