Dilly Dots Tots www.beyondtherainbow.co.uk Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 21 reviews

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el4a1963's Review of Dilly Dots Tots www.beyondtherainbow.co.uk

6th Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    Wooden marble tree
  • Customer Service
    0 stars

On 9th February I placed an order with Dilly Dots Tots, on the 6th March still nothing received. I placed several telephone calls and e-mails. Nothing is being done so far.
I paid £49,-, but have to buy item from another company again. very disappointing.

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Members' Comments onel4a1963's Review

  • vtruman Rank: Lance Corporal on 22nd Apr 2009

    They have to legally refund your money if the order has not been delivered within 30 days.

    The only way I got my money back was by sending a long email containing all the details about my order and the attempts to contact and then included a quote from the governments consumer website consumersirect.gov.uk: "A full refund if the goods or services are not provided by the date you agreed. If you didn't agree a date, then you are entitled to a refund if the goods or services are not provided within 30 days"

    Hope this helps.