DavidErin1's Review of MBNA Platinum Plus Card
3rd Mar 2009
Overall Rating
- Value for money
- Loyalty schemeNo
- Used card for1 year and over
- Customer service
None.
Bad Points
1. Raised my interest rate arbitrarily (I have a 754 FICO)
2. Very rude Manager
3. Closed my account because I complained
General Comments
I have a 754 FICO score, an AmEx Gold card and no mortgage (own my house outright).
MBNA Platinum Plus Card arbitrarily raised my interest rate and lowered my limit causing me to have a credit refusal for a business dinner.
When I called I was referred to a manager who was extremely terse and rude. When I complained about his attitude, nicely, mind you, he began insulting me. He then summarily closed my account. When I asked him why he was closing my account, he stated that he didn't feel that I was the 'kind' of customer that MBNA wanted. I agree. I will never do business with MBNA again.
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On average, people found this review very helpful
Members' Comments onDavidErin1's Review
forrozza
on 26th Jul 2009
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I found this review very helpful because... I know when to leave this card and transfer away.