Guest's Review of Spanair
2nd Mar 2009
Overall Rating
- Value for money
- Flight From - ToMalaga to Barcelona
- Flight on time?
- Comfort on flight
- Flight DateMarch 2009
- Ticket classEconomy
- Customer service
- Quality of food
none
Bad Points
no communications with me whatsoever
General Comments
found a flight for the family (2 adults, 1 child and one 2 month old baby) on Spanair from malaga to barcelona for 350 ' . I found this expensive for a 90 minute domestic flight but I booked it anyway.
I decide to check on the prices 12 hours later and the SAME flights are available for 180 ' !!
I used their web based complaint form to either get a refund for the difference or an upgrade and I have not received any sort of response. Not even an automated email response!!
I am a frequent flyer card holder for this airline but I will never fly with them again.,
One would think that in this day an age, with increased competition etc, they would try a bit harder, but not Spanair it seems!
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