Guest's Review of Bolt Blue www.boltblue.com
26th Feb 2009
Overall Rating
- Ease Of Navigation
Absolutely Nothing!
Bad Points
I got charged £18 before I saw the site and even realized that I've signed up to something.
General Comments
I've spent the last 2 months e-mailing Boltblue to try and get a refund...I (stupidly) entered my mobile number into the opening page as I simply wanted to have a look at the web site. Subsequently received text message after text message - leading to £18 being taken from my mobile phone bill. I text STOP the following day and contacted Boltblue to explain the situation and ask if they'd be so kind as to give a refund given that I hadn't received any service or product and only 'subscribed' in error. Two months later, I'm still being told by Boltblue, basically, that it's tough luck and no refund will be given.
If anyone knows of some kind of internet watchdog that I can contact, please post on this site.
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