Parts Train www.partstrain.com Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 1 rating and 34 reviews

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Guest's Review of Parts Train www.partstrain.com

26th Feb 2009

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Delivery
    On time
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Buick grille
  • Customer Service
    0 stars

If you get what you ordered from Parts Train you will be happy but customer relations in event of breakage, wrong order etc. is very poor!!! However, shipping was prompt and the article in good condition upon arrival. The grille I ordered was advertised on the website for a station wagon but it only fit sedan models. I notified the webmaster of the mistake and the mistake was corrected. I was instructed not to return the grille until I got a Return Authorization number and given an 800 number to call. I spent an hour and a half listening to their music but no one seems to answer the phone at the returns department.

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