First Direct Current Account Review

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First Direct Current Account
3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 21 reviews

Thumb up 76% of users recommend this product

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speakout's Review of First Direct Current Account

Overall Rating

5 stars
  • Customer Service
    5 stars
  • Ease of use
    5 stars

I have been banking with First Direct for over 10 years and was intiially drawn to them because of the 'no branch' philosphy. I was impressed with the service then because In my experience someone was always at the other end of the phone if needed and the call centre staff were polite and knowledgeable. 10 years on, I can honestly say that I am as impressed now as I was then and that is why I'm still with them. I don't use the call centre as I did back then as online banking has come on leaps and bounds. The online side is just as easy to use and I would recommened First Direct to anyone.

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