no1swimmer's Review of eParcelz, www.eparcelz.com
24th Feb 2009
Overall Rating
- Value for money
eParcelz were cheap & efficient. I thought customer support was excellent - the first time I sent a parcel I was on the phone about 4x and the lady was most helpful each time. The parcel only cost me £5.99 to send as well. Easy process - clear instructions and trouble free. Always answered phone calls or returned call quickly. Answered emails withing 12hrs. I had one parcel picked up from another address to be delivered here. Maybe the instructions to the sender could've been better - they were not aware that they had to download the barcode for the UPS driver to scan & he would not take the parcel the first time. This was sorted efficiently by eparcelz & no problem the 2nd time of pick-up - there was no extra charge.
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