written by bsashakins on 21/02/2009
Good Points
good prices
General Comments
I placed an order with Newegg and requested rush service and overnight delivery. After 24 hours, it appeared my order hadn't be despatched - even though the website says that if you place an order by 12:00 you can usually get same day shipping. I sent an email and got no response. I phoned and it appeared that the delay was caused by a credit verficiation, but that it had been taken care of and my package would definitely be shipped that day ---- only to receive a phone call later in the day stating that Newegg needed confirmation by phone AND that my product would not ship until the following Monday. I was also informed that my credit card had already been charged and that they would try to refund my $2.99 rush processing fee. I wasn't happy with this poor level of service I feel I received.
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