Virgin Mobile www.virginmobile.com Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 27 reviews

Thumb down 44% of users recommend this product

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riker's Review of Virgin Mobile www.virginmobile.com

19th Feb 2009

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    18 month contract with free phone
  • Customer Service
    5 stars

I have previously been with Virgin on a pay as you go basis. They were really helpful when I asked for my PAC to port over to Vodafone. Now they have some great contracts from £8.50 per month over 18 months for 100 minutes and texts with an unusually good choice of free handsets. I am now returning to Virgin on contract. I placed my order over the website but I had to ring their Customer Services as I never had an email due to my chosen handset going out of stock. They rang me back when the handset was available next day and also rang me back to take the PAC number. They even gave me the date when the number would be ported within 2 days. I am quite impressed at the moment and hope to stay with Virgin for some time. Also I talked a friend into buying a new pay as you go handset - she was already with Virgin and got a discount of £40!

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