Atlantic Trampolines Kogee 14ft Enclosure Trampoline Review

Overall Rating

Horrible trampoline. I bought an Atlantic Kogee trampoline a few months ago, and the frame broke. I tried calling their customer service rep and was accused of using excessive weight. I've never had more than 1 person jump on the trampoline, and I'm only 195lbs. If 195lbs is too much weight, they should have specified that on their website.

Members' Comments onohyeah's Review

• atlantictrampolines on 11th Mar 2009

  I disagree with this review because i work for atlantictrampolines and our products have been tested to a very high standard and the weight limits are exact, we have sold over 30,000 trampolines during our time of trading and the only issue we have ever had with springs stretching is when the weight limit has been exceeded.
  
  Bristol university are currently doing further tests on our trampolines and we would have advised the customer to return the damaged items so we could forward them on to them for further testing, should they be found to be faulty replacement parts would be supplied free of charge and any costs associated with the return costs incurred by the customer being refunded.
  
  We understand reviewcentre.com has a policy that states "Do not criticize other reviewers or their reviews." and we have tried not to do this but feel that comments like this need addressing to show that we are a company that cares and will always try and resolve any issues our customers have.