Lloyds TSB Mobile Phone Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 11 reviews

Thumb down 9% of users recommend this product

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Guest's Review of Lloyds TSB Mobile Phone Insurance

18th Feb 2009

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Customer service
    0.5 stars
  • Have you made a claim?
    Yes
Good Points

None


Bad Points

Very slow and policy is ludicrous.


General Comments

My phone was damaged by a bent charger pin. I sent it off a month ago with payment of £30 excess. I heard nothing from them, then called today only to be told that becaue I put the claim in 2 days after the damage occured that I wasn't covered. I still don't have my phone. I now I have to write a letter appealing the decision and wait anything up to three weeks for my phone to be repaired.

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