ashinscotland's Review of NPower
17th Feb 2009
Overall Rating
- Value for money
None at all!!!
General Comments
Got to be the worst electricity supplier I have ever had the displeasure of dealing with. Customer service is terrible and their prices are sky high! They were constantly getting my bills wrong (too high) even after I was giving them regular meter readings and would take a long battle on the telephone numerous times to try and get it fixed. When I tried to change to another supplier they made it as difficult as possible for me by refusing to allow the transfer stating unpaid bill yet there was no unpaid bill I was in credit. Currently going through my third attempt to switch to another supplier now! I would recommend caution if your thinking of going with npower as once your in its a long and difficult fight to get out which I can assure you you will want out! I know of a number of people who have experienced this treatment from npower.
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