Blairgowrie, The Spittal Of Glenshee Review

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Blairgowrie, The Spittal Of Glenshee
3.6 stars
Average rating for this product is: 3.6 out of 5

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outragedskiier's Review of Blairgowrie, The Spittal Of Glenshee

16th Feb 2009

Overall Rating

3.5 stars
  • Value for money
    4.5 stars
  • Board Basis
    Half Board
  • Other info / Tips?
    Not supplied
  • Food
    2 stars
  • Date of stay
    02/09
  • My skiing ability
    Intermediate
  • Resort
    5 stars
  • Snow Amount & Quality
    4.5 stars

Very disappointing and unpleasant experience. We checked in at 4pm (checkin available from 3pm) paid cash in full, were informed that the cleaner was attending to our room and that we should go for a pint and a member of staff would fetch us when the room was ready. After 2.5 hours nobody came to get us so we went to reception to shine a light on the situation where we were further informed that our room had been sold by another member of staff whilst we were at the bar. It was suggested that we stay on matresses on the dining room floor for full price and a half refund was refused,at no point were any complimentary gestures or apologys offered for the inconvience (nor did we request anything)..... as this was completely unacceptable we demanded a refund. after an extensive amount of argunging we got a refund and left.
as our accomdation fell through we missed the second full days skiing and had to return home. Would reccommed ski resort but hotel a nighhtmare

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