Guest's Review of The Cotswold Company
16th Feb 2009
Overall Rating
- Value for money
cheap products
Bad Points
they haven't actually arrived!
General Comments
Placed an order for a rug before Christmas, which was listed as 'in stock' on the website. I received an email informing me that this item was no longer available and they cancelled. I (foolishly) placed an order for an alternative rug, which again was listed as 'in stock'. After a wait of 5 weeks they emailed saying the item was out of stock, and should be available within the next week. The rug did not arrive so I rang and was told that it is in stock and should be sent in the next couple of days. It still didn't arrive and, despite being listed as having 10 in stock, when I rang again I was told it now was not in stock. So, after a wait of over 2 months, I finally cancelled the order. Wish I had done that weeks ago! Boo to The Costwold Company.
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