RAC Breakdown Cover Review

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RAC Breakdown Cover go to www.rac.co.uk
2.7 stars
Average rating for this product is: 2.7 out of 5

From 7 ratings and 48 reviews

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tina stringer's Review of RAC Breakdown Cover

15th Feb 2009

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Customer service
    2.5 stars
  • Speed of response
    5 stars

We have been with rac for eleven years and have had no problems, recieving very quick responses from them, being taken home when the fault couldnt be fixed and having a fault tempererally fixed to get us home but that was using actual rac patrole men. last year when we got a puncture near the end of a dual carrage way and so called out the RAC but they sent one of their contractors out who came and did the wheel change but unknown to us they seemed to damage the sill on the car with the trolley jack in two places whilst doing so. Our son came across the damage the next morning, they denied doing the damage untill the rac sent an engineer out who apparently confirmed the damaged seemed to have been done by a trolley jack but the contractor are now saying that apparently we did some of the damage and they are only willing to pay for half and the rac say their is nothing they can do but as we had a contract with rac we do feel its up to rac to fix our car then claim the money back from the contractor.

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