Easyspace www.easyspace.com Review

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Easyspace www.easyspace.com
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 69 reviews

Thumb down 17% of users recommend this product

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Guest's Review of Easyspace www.easyspace.com

15th Feb 2009

Overall Rating

1.5 stars
  • Value for money
    3 stars
  • Content
    3 stars
Good Points

Lots of good services and features at reasonable prices.


Bad Points

Control panel seems to be written for sys-admins and not general public. Taking up to days to get basic services and requests dealt with through ticketed support.


General Comments

I've had numerous problems with them.
Slow technical replies. Basic mistakes in code on business website packages - contact details were wrong (took several days for them to correct and them and even then I had to edit them myself as they had only done half the job.
I get access denied on FTP files I uploaded, even though logged on and it worked a week ago!
Unhelpful in trying to release domain names.
Just generally feel left in the cold as a customer after paying up front for their services.
They may be reasonably priced but I'd rather pay more for a company that provides better support rather than treating customers as a hinderance.

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