Car Giant www.cargiant.co.uk Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 14 ratings and 21 reviews

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mikeblanche's Review of Car Giant www.cargiant.co.uk Car Dealers

12th Feb 2009

Overall Rating

4 stars
  • Value for money
    4.5 stars
  • Customer service
    3 stars
Good Points

"Supermarket" purchasing experience. Cheapest prices anywhere. No haggling. I think it's the only place you can buy a car at 10pm on a Friday night!


Bad Points

A long way from the tube - you'll need to take a bus. Don't offer a tax disc service. Payment process is a bit convoluted.


General Comments

I bought a 2 year old Renault Megane from Car Giant, one corporate owner with 40k on the clock. The viewing experience was hassle-free, they left us alone to spend as much time with the car as we wanted, we just asked for the keys. Massive selection as well, and their web site seems to be generally pretty up to date to me, which would be good if you are coming from a long way away. Test drives for us were very limited - it seems like we went about 400 yards down the road and got into second gear before we had to come back.

Once we had decided to buy the salesmen were quite efficient and we were firm with them about not wanting their finance, GAP insurance, etc - our salesman at least realised he wasn't going to make a tonne of commission out of us. I find if you want finance or insurance you can almost always find it cheaper on the Internet anyway by removing the car dealer middle man.

The collection process was a bit of a pain, for us, we had to pay first (which seemed to me to be a bit of a mission in itself, being called from one window to another), then we got the V5 and had to walk a mile into town to the post office to get a tax disc (as they don't offer a tax disc service), then walk back to actually pick up the car and drive it away.

Overall if you want a bargain used car and don't have anything to part-ex I would highly recommend CarGiant.

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