salw's Review of STA Travel
12th Feb 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Helpful staff, great deals
Bad Points
Sometimes a bit of a wait to speak to someone, but only because they spend ages with you!
General Comments
I have used STA a few times and can't understand all the bad press they get.
I can only assume that people who have had bad experiences have just been unlucky in getting the wrong consultant, because I have nothing but praise for them. I have used the portsmouth and southampton shops and have always found them to be helpful and knowledgeable.
I booked my round the world flights with them a couple of years back and the info I got was brilliant. I have since been back to book the odd flight or hotel and am happy with the service.
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