Techtronics www.techtronics.com Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Dale.'s Review of Techtronics www.techtronics.com

14th Jan 2002

Overall Rating

0 stars
  • Value for money
    4 stars
  • Content
    5 stars
Good Points

Good selection of multi-region players. Website recommended by many.


Bad Points

Placed order on 30 Nov for a Xmas present. 24 Dec no order (cancelled by moron Techtronics Customer service adviser(s)). Not answering any of the telephone calls/voicemails or faxes we sent (about 10 voicemails and 29 calls during 15-24th December). Techtronics kept hold of full amount I paid until I eventually managed to bulldoze the Upgrades dept in chasing up my order then had to re-order as morononic Customer Service/Sales had cancelled it (gave them no instructions to cancel). Managing Director not answering to any complaint letters, referred matter to Trading Standards. No goods = give money back. No answering calls,letter = bad business practice


General Comments

Apparently Techrronics has grown in size rapidly over the past 6 mths. From the words of their own employee " they are not able to meet the demand, have far too few staff that dont know what they are doing, hence mistakes can happen". I strongly recommend that any advertiser/reviewer interested in Techtronics should think again as I'm sure there are many other disgruntled, empty handed DVD customers who have had placed orders in November 2001, had money taken from them and received zilch!! If I buy a DVD magazine advertising a particular brand/website - I expect the brand/website to be up to scratch.

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