Vodafone Review

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Vodafone go to www.vodafone.co.uk
1.9 stars
Average rating for this product is: 1.9 out of 5

From 11 ratings and 221 reviews

Thumb down 29% of users recommend this product

Best Price: £FREE !

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Guest's Review of Vodafone Mobile Phone Network

8th Feb 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Signal Coverage
    1.5 stars
  • Time with Network
    6 - 12 Months
  • Customer Service
    0.5 stars
Good Points

Nothing.


Bad Points

Recieve text messages hours later than when they were sent.
When people try and ring it sometimes goes straight to voicemail even when I have full signal.
When I try and ring out it sometimes just cuts out withiut even ringing - like it doesn't even try to connect - it just can't be bothered.
Messages sometimes take a ling time to send and have to keep pressing 'retry'.


General Comments

Awful network. Can't wait to leave them.

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Members' Comments onGuest's Review

  • Kirsty Vodafone Rank: Lance Corporal on 18th Mar 2009

    Hi

    I work for the Vodafone eForum Team (forum.vodafone.co.uk) who assist customers with queries online. I read that you've had trouble with your service and I'd love to help.

    Send us an email from the Contact Us section of our website (www.vodafone.co.uk) and include a link to this review and FIT135 within th ebody of the text (so you get routed to us) and we'll sort this out for you.

    Speak to you soon!

    Kirsty_Vodafone,
    Vodafone Customer Services,
    eForum Team

  • lobsterlad Rank: Lance Corporal on 24th Mar 2009

    I agree with this review because...it's true

  • leanne1988 Rank: Corporal on 9th Apr 2009

    I agree with this review because... I have the exact same problem and the 'servie team' just ignore you when you mention it!

  • Kirsty Vodafone Rank: Lance Corporal on 10th Apr 2009

    Hi Guys

    I'm sad to hear that you feel the same way as the reviewer.

    The offer above is of course open to both of you. Send us the email as described and we will resolve any Vodafone query you have.

    Speak to you soon!

    Kirsty_Vodafone
    Vodafone Customer Services
    eForum Team