All Drive Canada Review

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0.9 stars
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jreif's Review of All Drive Canada Car Hire

7th Feb 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Country & City of hire
    Alberta, Calgary
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    07/2008
  • Condition of vehicle
    Average

We reserved a camperhome from Alldrive Canada in may 2008 on the homepage of this firm. The total amount of the rental price of $3407,25 was immediately charged off from my credit card, however we thought it should have been only a deposit and the rest should have been charged off only four weeks before picking up the car.
We picked up the car at Calgary the 21.07.2008, and were surprised that the security deposit of $1000, appeared to be immediately charged off from my credit card. The bikes we had reserved for $250 were not on board. The representative from Alldrive told us that these amounts would be credited to my card at the end of the journey.
The 31.07.2008 we dropped off the car in Vancouver in perfect state. The final bill and ' drop-off ' document listed correctly the balance being due to us: $1262,50 for restitution of the security deposit, the missing bikes, including taxes. Nevertheless and in despite of several phone calls and emails to customer services, we have not received this back as yet.

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