Bannatyne Health Clubs www.bannatyne.co.uk Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

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lookatme431's Review of Bannatyne Health Clubs www.bannatyne.co.uk

3rd Feb 2009

Overall Rating

0 stars
  • Value for money
    2.5 stars
Good Points

central location, friendly gym staff


General Comments

Bannatyne gym is basic and classes are irregular and seem to be rushed! gym staff and cleaning staff are helpful and friendly however I felt that one member of staff was rude to me and after six months they still hadn't gotten around to arranging my direct debit and twice i paid in the club via card and then, as they made an admin error, had to get bank statements to prove this! I made 27 calls to the club to arrange direct debits but was never once, even when i went into complain personal, called back. To say i was unsatisfied is an understatement , i am now at Virgin active Birmingham for the same price, where i receive excellent service, better facility, up to date equipment and superior choice of classes! As well as being spoken to in a professional manner, well done Virgin active!

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