Guest's Review of My Tego Custom Skins www.mytego.com
2nd Feb 2009
Overall Rating
- Value for money
- Ease of Use
Custom design options
Bad Points
Too expensive
Long shipping time
General Comments
I ordered mytego a few weeks before xmas but it didnt arrive until a week or so after, tho i guess due to the holiday period this is understandable.
I spent quite a while designing a full skin for my girlfriends xbox 360 but when it finally arrived i was disappointed to see one of the sections was completely wrong.
I contacted My Tego Custom Skins (UK) 2-3 times but i received no response so i contacted the .com site who forwarded my message to the UK division which finally gave me a response.
After numerous e-mails explaining my issue a replacement was refused on the grounds because there is no human intervention between sending them the design and it being printed there was no way it could have been wrong.
I ended up sending them photographic evidence but i have not got a response back from them.
On the .com site they state
"If you don't like what you get - let us know. Whether it is the way it was designed or the image that was provided - it doesn't matter. We will make a new TEGO skin for whatever you ordered - cell phone, laptop, game system, ipod - for you - at no charge to you. Still don't like it? We'll even refund your purchase price. We will get you EXACTLY what you want - NO risk to you."
I am very unhappy with how the situation has turned out and am frustrated that I paid £30- £40 for all this hassle and still have not recieved a correct design yet.
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