Kwik-Fit Car Insurance Review

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Kwik-Fit Car Insurance go to www.kwik-fitinsurance.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 25 reviews

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joshhellon's Review of Kwik-Fit Car Insurance

1st Feb 2009

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Third Party
  • Previous Insurance Company
    tesco

I seached the market for insurance through confused.com and kwikfit was the cheapest, so I chose the quote and got transferred over to the kwikfit website where I proceeded to the payment section and entered the debit card details for the deposit from my fathers account and my bank details for the DD payments. The window thanked me for my payment in bold letter so I closed the window and thought 'job done'. Weeks later we call to chase up the insurance documentation and are told we are not covered......apparently they have no record of the transaction through the website!!!!. Me, my mum and Dad and older sister ( works in a solicitors ) all witnessed the on-line transaction and the thankyou for your payment but apparently we are all wrong!. Gocompare have confirmed that we were transferred through to the kwikfit site and my fathers bank has confirmed that there were NO debit card requests received or delined for that whole month from Kwikfit . It seems we processed the payment in good faith but some website error meant that I was in fact driving around for weeks uninsured. Be very careful this does not happen to you as I had a routine polie stop and am now facing a charge of driving with no insurance because Kwikfit payment system is faulty!

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