Guest's Review of UPC Ireland
1st Feb 2009
Overall Rating
- Value for money
- Customer Service
- Time Service UsedLess than a Week
- Features
None
Bad Points
Web site is poor - you can not do the basics on it (add/remove packages etc.) Confusing to say the least.
Services is intermittent at best. Billing/sales is terrible - life's too short and you'll get no satisfaction. They charge you if you decide to unsubscribe from their packages. Nice way to treat customers!
General Comments
Woeful customer/sales services. Watch out if you ever have to unsubscribe from packages as they will charge you 10 euros for each package that you leave - regardless how long you've been a customer. Also will not tell you how you're bills will be calculated thereafter (assume you'll be charged another month at least!) - I would not recommended UPC Ireland at all.
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