suleyman's Review of Business Post Ltd
29th Jan 2009
Overall Rating
- Value for money
Driver called.
Bad Points
Customer service I found unhelpful and untrue promises and no card delivery left.
General Comments
I have order items from Vonage and sent my delivery via City-Link. I received an Email from Vonage giving me delivery consignment number . I have track me delivery via citylink website and says driver attempted 9.15am "~Delivery point closed (Carded)" I called city link to arrange next day delivery and told them "please deliver anytime after 12pm" and said okey. Next day attempted 9.05am, I called company asked why attempt earl when I booked afternoon, and told me they can delivery anytime between 9am-5pm and can't promise any specific time for delivery it depence the driver. I asked them for delivery change and refused to do so. At the end I called the company I ordered the items to speak to citylink and they spoke to them and sorted it out.
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