Medisure Health Insurance Review

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mwh67's Review of Medisure Health Insurance

26th Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
  • Have you made a claim?
    Yes
Good Points

I'm struggling


Bad Points

Don't cover anything


General Comments

In 3 years of a company health plan with Medisure, I have tried to make 3 claims :-

1. My wife developed severe varicose veins as a result of pregnancy. Medisure said that they would have covered the vein treatment if I hadn't mentioned that it developed during pregnancy. As they don't cover maternity, they wouldn't cover this.

2. In April 2008, I fractured a vertebrae which meant 5 days laying motionless in an NHS hospital. Medisure said that I could be admitted to a private hospital if I could get a cab there. When I explained that I had broken my back, they said that I still had to arrange my own transfer.

3. My 5 year old son's teachers say that he shows symptoms of Dyspraxia, a neurological condition that effects co-ordination and concentration. Medisure say that this isn't medical.

I have cancelled my policy. I fail to see what i'm actually covered for.

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Members' Comments onmwh67's Review

  • dguyatt on 12th Feb 2009

    As Customer Services Manager for Medisure, I would be interested to understand more about your experiences of claiming with us, in an effort to ascertain whether we could have done anything differently to help you. Please contact - David Guyatt, Customer Services Manager, Medisure