JJB Fitness Health Clubs www.jjbfitness.co.uk Review

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 2 ratings and 24 reviews

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estelle's Review of JJB Fitness Health Clubs www.jjbfitness.co.uk

26th Jan 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
Good Points

Yoga, swim and pilates can be fun and in my experience the individuals who run these classes at Telford generally professional and friendly.


General Comments

I feel that some of the new members of staff (youngest) staff can seem rude and need to smile and be more polite. I am particularly disappointed with some of the cleaning staff.
The cleaning staff seem to just try and keep out of the way and appear to do more running down other members of staff than cleaning. I think the place really needs a good clean. I was about to bring along two friends to join, but after consideration, I decided not to recommend due to the place seeming unclean and unfriendly in my experience. Also, when I'm getting undressed and dressed, the last thing I want is a cleaner coming up behind me and chatting while I am getting changed, I go to the gym to relax, and not to have a chat with members of staff who seem to me as though they're just trying to get out of doing their job. Needless to say, I will be ending my membership, and my husband is doing the same. Telford JJB certainly gets the thumbs down with us. Equipment is broken or out of order more often. My husband has had athletes foot for the first time in his life.
Over a few years now, noticed that the staff have become more young, maybe due to pay or conditions, either way I feel as though they don't do anything to make me want to stay and pay, which makes me wonder whether the training for staff is inadequate. The classes are very good and the staff at these classes or A1 and very professional and friendly and helpful. But contract cleaning would be a better way forward so that there was better hygiene.

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