Carphone Warehouse www.carphonewarehouse.co.uk Review

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0.8 stars
Average rating for this product is: 0.8 out of 5

From 21 ratings and 96 reviews

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Guest's Review of Carphone Warehouse www.carphonewarehouse.co.uk

25th Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Mobile Phone Contract
  • Layout of shop
    2 stars
Good Points

None


Bad Points

Terrible attitude.
Outrageous policy on cancellation.


General Comments

Phoned to ask for address to send cancellation notice because it was not on website. Was told I was not even allowed to get the address until 34 days before contract expiry date. So it seems you have only a 1 day window in which to get the address and send the letter in time for them to get it within the month's required notice!!! Apparently this is O2's policy not Carphone Warehouse's. Worse thing was the attitude of the service rep - not at all apologetic.

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