Bio Technique Avance Standard Long Pulse Diode Laser www.centre-biotechnique-avance.com Review

Overall Rating

There were no good points. I am thankful that I paid by Mastercard so I was able to get my money back 2 months later.

I ordered the LD40K laser system. The machine was poorly designed and several cords were taped together. The laser beam appeared bigger than it actually was because they had added an led on the tip. The instructions were vague, inadequate and somewhat irrelevant to the machine I purchased. The protective eyewear they provided was inadequate, my eyes did not feel comfortable.

I purchased my laser machine (LD40K) in September 2008. The machine does not perform as they claim. I have had laser treatment done at a salon, so I know how it's supposed to work. Their machine does not singe the hairs at all. It took them at least 2 months to ship the unit to me which I promptly returned at my expense. They claim to give a refund within 30 days. This did not happen after numerous e-mails. I had to get Mastercard involved to receive my full refund 2 months after returning the unit. They want to make you jump through a bunch of hoops to return the unit, like obtain a return authorization number from them, purchase a new shipping box and fill, etc. I obtained the authorization number but returned the unit in the original packaging.

Their website appears professional but it is not. I am very disappointed.