e2save, www.e2save.com Review

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e2save, www.e2save.com
1.1 stars
Average rating for this product is: 1.1 out of 5

From 14 ratings and 218 reviews

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debz1972's Review of e2save, www.e2save.com

21st Jan 2009

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    4.5 stars
  • Goods purchased & cost
    mobile telephone
  • Customer Service
    4.5 stars
Good Points

Excellent fast delivery, Good customer service, prompt payment of cashback.


Bad Points

Phone quality was poor


General Comments

My husband and I took out a contract with e2 save on a cash bck redemption scheme, after a lot of searching on the computer for a good deal. The telephone was delivered when stated (next day delivery) and came with a welcome pack which was self explanatory. I will say the terms and conditions for the redemption are very rigid, so be careful that you keep the welcome pack and its contents in a safe place, if you default on any of them you are not entitled to claim back the rest of the cashback for the remainder of the contract. I have managed to keep all relevant documentation and have sent everything away on time, and as such have had no problem whatsoever. I have not had to chase any of the cash and the cheques are sent out promptly. My only complaint was the reception on the telephone was appauling, but i believe that was due to the make and model of phone as oppose to the network, luckily i had a spare phone to help me out. I did bring this to the attention of the company who immediately arranged for it to be repaired, unfortunately this had no effect and the reception continued to be poor to the end of the deal. The deal i received was fab, 500 mins 400 texts which worked out at 1.99 per month, and all cashback (as stated) was received. Excellent customer service. I will certainly be looking at renewing my contract with this company despite the fact they no longer do the deal above and will cost me slightly more per month, at least i can rest assured i will get my cash back as promised. .

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