Pets Best Insurance Review

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3.6 stars
Average rating for this product is: 3.6 out of 5

From 0 ratings and 4 reviews

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Guest's Review of Pets Best Insurance

18th Jan 2009

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Customer service
    5 stars
  • Have you made a claim?
    Yes
Good Points

Very fast payment of claim.


Bad Points

You have to pay the bill first, then get reimbursement.


General Comments

When I looked at health insurance for our new dog, I found that most had schedules of amounts that they would pay for any given condition. Having no way to know what the bills would be likely to be for any condition, I looked for a better alternative. Pets Best offered a very simple benefits schedule: For most conditions, they pay 80% of the amount, after the deductible.

Recently, our dog got pancreatitis. It was a real relief not to have to worry about the size of the bill when she suddenly got sick. And in fact, Pets Best gave us a determination on our claim online, and we had the actual check within a couple of weeks. Aside from a small charge for fecal testing (one of their exclusions), they covered 80% of everything after the deductible. This experience made me confident that the insurance really will be there when needed.

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