Virgin Active Health Clubs Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 7 ratings and 136 reviews

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Guest's Review of Virgin Active Health Clubs

18th Jan 2009

Overall Rating

3 stars
  • Value for money
    3 stars
Good Points

generally good all round


Bad Points

misleading wording of the diamond membership scheme


General Comments

i'm in the process of cancelling my diamond membership with virgin. and have the contract when i did join the diamond scheme,
there are 8 points covered of which number 2 states
"the minimum term is for 12 months whether paying monthly direct debit or anually, this is a contractual commitment period"
point 3 states
"notice of termination must be given i writing by the seventeenth day of the twelfth month(last month of commitment period)"
point 4 states
"diamond membership will automatically renew for a futher twelve months at the end of the commitment period if not terminated"
the other points arent really relevant to cancelling but in no circumstances does it suggest any penalties for trying to cancell say in the 2nd or 3rd year of membership when the so called 12 month commitment peroid is over.
surely the 2nd and 3rd years 12 month period are no longer commital and a member should be allowed to cancel whenever they like to without penalty.
there must be some legal folk out there that use a virgin centre or have used one that could shed some light on this matter.

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