Swiss International Air Lines Review

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Swiss International Air Lines go to www.swiss.com
2 stars
Average rating for this product is: 2 out of 5

From 6 ratings and 28 reviews

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tropics88's Review of Swiss International Air Lines

17th Jan 2009

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Flight From - To
    Boston, USA to Zurich, Switzerland
  • Flight on time?
    4 stars
  • Comfort on flight
    1 stars
  • Flight Date
    53
  • Ticket class
    Economy
  • Customer service
    4 stars
  • Quality of food
    2 stars
Good Points

Plane was a few minutes late, but still managed to land in Zurich 40 minutes early.
I ordered a vegetarian meal and they actually gave it to me. Most airlines forget, or don't even bother with special meals.


Bad Points

Seats in Economy class are the absolute worst I've experienced on an international flight. I found it small, tight, and cramped.


General Comments

This was my first time flying coach with Swiss Air, and I wouldn't want to do it again. I think the seating arrangement is terrible, and they should re-design it so passengers aren't cramped. Business class is much nicer, the seats are larger and you have much more leg room.

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