Written on: 17/01/2009 by alexandrahunter (1 review written)
I have signed up for a pennytalk account in 2005 and had no problems with the connection until Nov, Dec 2008, I did have a few disconnections and when I called customer service the staff was freindly and gave me credit.
Since Nov/Dec I have problems, I get disconnected, or I hear other people in my line. Calling customer service is a nighmare for me now, no answer, staying on the line more than 15 minutes.
I do believe that the problems started due to high calling traffic.
It does need to be addressed and fixed. Like I said, I had pennytalk since 2005 and never had any problems until now.
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