Cheap Tickets, www.cheaptickets.com Review

Watch this item
0.5 stars
Average rating for this product is: 0.5 out of 5

From 1 rating and 39 reviews

Thumb down 5% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

Guest's Review of Cheap Tickets, www.cheaptickets.com

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Ease Of Navigation
    0.5 stars
Good Points

Okay, so long as the airlines don't change anything about your flight.


Bad Points

Unreliable update e-mails or online posted information about the flights you booked.

Very poor customer service.


General Comments

In December I went from San Francisco to Mexico on tickets I booked through Cheap Tickets. Prior to my departure I received a confirmation of my flights by email, which indicated no changes to my tickets. However, this information was not correct. Our return flight was operated by Alma de Mexico which had gone out of business nearly a month before our departure. Cheap Tickets apparently didn't feel this warranted informing their customers. I wrote them a pleasant letter to indicate what had happened so they would be informed and just received a very curt reply from customer service indicating that it was my fault for not calling them to confirm my tickets 72 hours before. This is something I likely would have done had I not been sent an email by them 72 hours before my flight confirming my tickets.

If you decide to book with Cheap tickets then make sure you don ' t rely on the update information they send you by email or post on your online account. If an airline going out of business doesn ' t get updated on their website then a cancelled flight or other such change wouldn ' t be either.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?