Direct Energy Gas and Electric www.directenergy.com Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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jessie26's Review of Direct Energy Gas and Electric www.directenergy.com

14th Jan 2009

Overall Rating

4 stars
  • Value for money
    4 stars
Good Points

Fixed rate, with option to go lower. No extra fees.


Bad Points

If you don't remember to call periodically to see what the current rates are, you might be paying more than what everyone else is when the rate drops below the fixed you agreed to. It's only available to National Grid and National fuel customers.


General Comments

Direct Energy Gas and Electric offer a fixed rate plan, and you're allowed to request a rate reduction if the average price drops from the original fixed rate.
Also no extra fees for the plan. It's considered an agreement, for a 12 month period, not a 2 or 5 year contract. No credit check. You may cancel at any time without penalty charges. Overall I think it's a really safe choice to go with. As customers and consumers we need to be more responsible for keeping up with the rates and our usage. You should also read your own meters too. That way you can somewhat calculate what you should be paying. I think some utility companies are really getting over on customers because they're not aware of what is really going on. They just open up the bills, read the amount due and pay. Sometimes I think companies just do an estimate of your usage. If that's what happening with anyone, YOU ARE PAYING MORE! Don't be afraid to ask questions!

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