Domotec DSC00003 Review

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Domotec DSC00003
0.3 stars
Average rating for this product is: 0.3 out of 5

From 0 ratings and 2 reviews

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Emma2009's Review of Domotec DSC00003

14th Jan 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Special Features
    None
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    5 stars
  • Style
    0 stars
Good Points

None


Bad Points

Poor product and customer service


General Comments

I bought a Domotec DSC00003 and within 13 months it had broken twice. I only used it once a week to steam the carpets and mattresses so it wasn't being abused in any way.

The second time it broke it was just days outside warranty and Domotec refused to either fix it or replace it. Instead they said I could buy one for the reduced price of £49.99!

I told them it was the second time it had broken in a year but they said it had never happened to anyone else so they weren't going to do anything.

In addition the extra cloths I ordered were not the right size for the machine. One of the attachments keeps coming off because the cloth on it is too bulky. When I complained, they said I was wrong?

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Members' Comments onEmma2009's Review

  • elliotness on 11th May 2009

    I just got one but dont have any spare parts for it. where can i get these? I need it for cleaning carpets..