Paperpunch.com Online Stationery www.paperpunch.com Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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Guest's Review of Paperpunch.com Online Stationery www.paperpunch.com

13th Jan 2009

Overall Rating

0.5 stars
  • Value for money
    3 stars
Good Points

Price (if you actually received the order)


Bad Points

Poor customer service


General Comments

I ordered an expensive diary from here last week, was told it was next day delivery. Didn't arrive, so I contacted them, and they told me I had been carded and it would be redelivered the next day...I work in a busy office, with secretaries available to take any parcels (I'm sure it happens that deliveries are missed, but the chances are low).

Sure enough, nothing arrived the next day. So I emailed them. No response. Next day I emailed every email I could find associated with the website (just incase the email address was for a guy on holiday) no response.

I then sent them an email advising I would be applying for a chargeback and making my experience known to other internet users (yes...I was that polite about it). No response.

It seems like a small company. I've ordered a few things online before (most of what I buy is online to be fair), but this has really put me off using small unknown sites like this.

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