Guest's Review of Air China
13th Jan 2009
Overall Rating
- Value for money
- Flight From - Toheathrow to bejing to Sydney
- Flight on time?
- Comfort on flight
- Flight Datedecember/2008
- Ticket classEconomy
- Customer service
- Quality of food
We got to our destination safely
General Comments
Our home journey should have been Sydney to bejing to Heathrow but we landed at Shanghai...to be off loaded....have our passports taken away from us for 40minutes....then marched around the airport in a cirlce to be put back on the plane just in time to take off....
We were all crammed onto a mini bus to take us to our over night hotel in Bejing. The hotel was very very very basic, in fact I was surprised there was electricity and water in the rooms. Breakfast was horrid. Fishy things...
really very very very bad service.
only book with air china if you want a very cheap flight with no customer service.....no comfort........
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