Marks and Spencer Pet Insurance Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 3 ratings and 71 reviews

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hethmar's Review of Marks and Spencer Pet Insurance

11th Jan 2009

Overall Rating

1.5 stars
  • Value for money
    0.5 stars
  • Customer service
    1.5 stars
  • Have you made a claim?
    Yes
Good Points

Was the BEST policy 4 years ago. No excess, reasonable premiums, damage to own property covered.


Bad Points

Once we were all sucked in they have dumped the no excess and added a percentage on top of excess to older dogs. The damage cover has gone and the premiums have doubled.


General Comments

I feel disgusted with M and S. I swapped to them for the cover they offered and then they changed it and doubled premiums. Those of us stuck with them because we have had a claim or even just seen a vet without claiming are now going to have to either not have any insurance or pay double or treble premiums tothe ones we agreed to.

Shame on them.

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